Customers will be treated with all kinds of details and informed of the operation of the devices, timetables, places of shopping, accesses, restaurants ... thus feeling at home. We will be at your disposal at all times.
We want your stay to be as enjoyable, enjoyable and fulfilling as possible; so you have all the information you need on this site. Vacation rental information and support blog, where you can get information ranging from hobbies to more serious information. There is also a guide for your region. Here you will find the most important addresses for your peace of mind. If you do not leave ELLA in its virtual format, you can also consult, by clicking on our links, direct offers of cultural information, local activities, etc. We create a guide with links to major world newspapers so you can be informed of your places of origin. If you notice that your favorite press does not appear, please let us know and we can make it available to you as soon as possible. It goes without saying that all ideas will be welcomed and celebrated!
The HLClub team
If you think that your arrival at the apartment could be outside the scheduled time, we ask that you let us know to organize everyone's agenda. Also inform them that in Catalonia the payment of a tourist tax is obligatory; which depends on the number of people, the age, and the number of nights... so we ask you to inform us of this fact to calculate it. We also need this information to inform the authorities because we are required by law to do so. If you need this legal information, you can visit this link.
It may not be a neighborhood, in the literal sense of the word; but rather a private residential area. Requirements: enjoy the moment, enjoy the house and enjoy the surroundings. You are in one of the most beautiful regions of the Mediterranean Sea. Located in Vilanova i la Geltrú, fifteen minutes from Sitges, half an hour from Barcelona, half an hour from Tarragona, twenty minutes from the Penedès wine region ...
We hope that guests respect the neighbors and act as if they were at home; Not making excessive noise, respecting community rules, rest hours.
Recycling waste and taking them to the container. Remember that it is not a hotel, not all of your neighbors are on vacation. We are members of the Association of Tourist Apartments of Barcelona and therefore we comply with an ethical code that supposes, among other things: take care of the environment, not to disturb the neighbors, create a good image of the apartment and be happy during the stay!
Of course, it is understood that common sense in respect for schedules, volume of sounds, cleaning and hygiene are assumed to the tenants of the apartment. Before your arrival we will send you all the information they need for a wonderful stay.
After an ocular inspection and technical consultation we recommend that you do not have connected the air conditioning to such a low temperature and for so much time since the installation can suffer from over -overtime, being able to reach the technical collapse to end up spoiling.
The repair of such installation can be between € 1,000 and € 3,500, depending on what is spoiled; So we strongly recommend that they make good use of the devices.
The house can be perfectly fresh and well ventilated at 26 ºC. Whenever they are opening doors and windows we recommend disconnecting the air and connecting it when necessary.
In the bond relative to your stay in our accommodation, possible damages that occur in the property and in turn excessive use of consumption are contemplated, such as the following:
Leave the air conditioning or heating even if they are not in accommodation.
Put the air conditioning at less than 22 degrees.
Put the heating at more than 21 degrees.
Use heating or air conditioning with open windows and doors.
Receive a cordial greeting and remember that we are here to help them; But let's also help the planet.
Thanks a lot.